eHealth, Inc. (NASDAQ:EHTH) Q4 2022 Earnings Call Transcript

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Operator: Thank you. The next question comes from George Hill from Deutsche Bank. Please go ahead.

George Hill: Yes. Good morning guys and thanks for taking the question. Fran, as you guys look to diversify the revenue streams with the carrier dedicated segments, I’d say kind of the opposite of how the business model has been built historically on the MA side. I guess, so can you talk about how you think about those two businesses kind of running side-by-side? And does one tend to compete with the other — and do you worry at all about kind of being able to maintain that unbiased kind of shopping point for the MA consumer?

Fran Soistman : George, thanks for the question. Good to hear you. They complement one another. I mean, this business, whether it’s dedicated carrier or conventional or Medicare Advantage selling, it’s the same. It’s product expertise. It’s the ability to listen carefully to beneficiary’s needs and preferences and then help them through that shopping experience. They don’t compete in that. We maintain the purity of eHealth, if you will, when we represent all of our carrier partners. And then the dedicated carriers think of us as an extension of their organization and that’s walled off from the rest of eHealth. So it simply provides them the dedicated carrier partner with an opportunity to focus exclusively on their product as an extension. So, dedicated people supporting that and never shy to meet in terms of eHealth as an independent, neutral channel, distribution channel.

George Hill: No. I mean, I imagine that you guys can probably manage that pretty separately. If I could do two quick follow-ups, I think probably most investors are focused about kind of cash flow and whether or not the company will need to raise capital at any point in the future. Given that, what you’ve provided today, it looks like that probably won’t be need? And then just if you could talk for another second about the fixed costs, you’re talking about targeting. I would love to hear more about where these cost savings are coming from. Thank you.

Fran Soistman: Sure. Again, thanks for the questions. I’ll take the first, and I’ll ask John to take the second. Our liquidity base, based on all of our modeling, we’re in good shape for 2023, but to your point, longer term, we are looking at all of our options for sources of capital to make sure that eHealth can continue to perform up to our expectations and capitalize on opportunities, while manufacture opportunities. So I feel a lot of focus is on that, getting good guidance from our Board. And I’m confident we’ll have something more to report on in the next several months. John, do you want to take the fixed cost question?

John Stelben: Sure. On the fixed costs, there are several areas. I mean it’s really you look at everything, but it’s going to be continued on our space. We’re a virtual first company. We certainly took impairment against that to reduce future rent costs. It’s going to be vendor costs, software redundancies and using our people more efficiently, as we grow.

George Hill: Great. I appreciate the color, guys. Thank you.

Operator: Thank you. There are no further questions at this time. Please continue with closing remarks.

Fran Soistman: This is Fran again. Thank you again for joining us this morning. We look forward to our conversations in the coming days and weeks. Thank you, Operator.

Operator: Thank you. Ladies and gentlemen, this does conclude the conference call for today. We thank you for your participation. And ask that you please disconnect your lines.

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