DigitalOcean Holdings, Inc. (NYSE:DOCN) Q4 2023 Earnings Call Transcript

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Paddy Srinivasan: Hi, Wamsi, very nice to meet you and look forward to working with you again. I think in terms of the workloads themselves, the workloads might be very diverse. Yes, you’re right. But the core capabilities that most of these workloads need are fairly finite. So you have the core network, core compute, different types of storage, and even in AI and machine learning, again, it’s a very finite number of work capabilities that they need to power, whether it is a classification type of workload, or a large language model, or any other type of AI machine learning workload. It is about making sure you have the data curation right and figure out the data pipeline and you have the right training and right inference infrastructure.

So, I feel fairly confident having dug into some of the platform capabilities that we have and also spent a bulk of my time last week going into the customer feedback and looking at what our customers have been asking us for. I think the priorities are very overlapping between these workloads. So I think if – and I think we have enough to keep us super busy over the next several quarters in terms of product innovation and the prioritization of the roadmap. And I think most of what we are going to be doing and most of what we have actually released, like for example, I mentioned the cloud-based autonomous functionality. Regardless of whether you’re an e-commerce store or any other kind of web hosting customer, auto scaling and sophisticated rules based configuration are universal, more or less.

So, I feel fairly confident that our innovation is going to impact multiple customers across different workloads. So as we go along, I’m pretty sure that we will find ways by which we can accelerate specific workloads as we get into the later part of this year. But I feel fairly confident that we have a robust roadmap that addresses a broad set of functionality.

Wamsi Mohan: Okay, thanks Paddy. That’s helpful. As a follow-up, Matt, the incremental quarter-on-quarter growth of learners and builders seems to have decelerated a bit in Q4. How are you thinking about the trajectory of growth in customers over the next few quarters, just directionally over the course of the year, maybe?

Matt Steinfort: Yes, that’s a good question. Wamsi, I’d say one of the things that I’ve been paying attention to is the incremental ARR. Clearly I’m looking at the customer count. I’m less worried about the customer count because it’s such a broad set of customers that we have. And again, churn is not a factor. So, I feel like there’s a lot of opportunity for us to accelerate the growth of the customer base. And as we drive these new capabilities into the market or into our platform, that’s where we’re assuming the growth comes from. Not that we suddenly drive tons and tons of new customers on the platform, it’s more growing the existing customers. But when you look at the ARR growth and you take out paper space from the third quarter, clearly the first and the second quarter were really light in terms of incremental ARR growth.

But then in third and fourth quarter, we got back to closer to kind of historical levels at around $18 million in incremental ARR, excluding what we picked up from paper space in the third quarter, $17 million in the fourth quarter. And with the increase in usage that we’re seeing it’s not again, it’s not being driven by we have tons of more new customers, it’s because the customers we have are starting to spend more. That’s what is giving us optimism as we go into the beginning of this year.

Wamsi Mohan: Great. Thank you so much.

Operator: And there are no further questions at this time. I will now turn the call back to Mr. Paddy Srinivasan for closing remarks.

Paddy Srinivasan: Thank you all for your time and really excellent questions and great engagement. As you can tell, I’m super excited to roll-up my sleeves and get to work. Lot of great opportunities to innovate, enhance our product offerings and really augment our great product led growth motion. I am looking forward to working with all of you and meeting many of you over the next few months. Thanks and have a good rest of the day.

Operator: And ladies and gentlemen, this concludes today’s call and we thank you for your participation. You may now disconnect.

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