Coupang (CPNG) Q4 2025 Earnings Impacted by Data Incident Involving 33M Accounts

Coupang Inc. (NYSE:CPNG) is one of the most promising stocks under $20. On February 26, Coupang announced its Q4 2025 earnings, which were significantly impacted by a major data incident involving a former employee who illegally accessed 33 million user accounts. Although a forensic investigation by Mandiant and Palo Alto Networks confirmed that no sensitive financial data or passwords were compromised, the event triggered a visible slowdown in December.

Product Commerce revenue grew 12% on a constant currency basis, which was a decline from 18% in the previous quarter, as some customers deleted accounts or removed payment methods. To rebuild trust, Coupang issued ~$1.2 billion in customer compensation vouchers and has seen engagement trends begin to stabilize in early 2026. The company missed earnings expectations in Q4 with a reported loss of $0.01 per share due to increased investments and the data incident’s impact on working capital.

Total net revenue reached $8.8 billion, up 14% on a constant currency basis, while consolidated adjusted EBITDA fell 37% year-over-year to $267 million. Despite the domestic headwinds in Korea, Coupang’s Developing Offerings segment saw record revenues of $1.4 billion. Taiwan remains a standout success, achieving triple-digit revenue growth as the company rapidly scales its last-mile logistics network to cover 70% of the island’s geography. Looking toward 2026, Coupang Inc. (NYSE:CPNG) anticipates muted growth, forecasting Q1 revenue growth between 5% and 10%.

Coupang Inc. (NYSE:CPNG), together with its subsidiaries, owns & operates a retail business through its mobile applications and internet websites in South Korea and internationally. It operates through the Product Commerce and Developing Offerings segments.

While we acknowledge the potential of CPNG to grow, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and have limited downside risk. If you are looking for an AI stock that is more promising than CPNG and that has 100x upside potential, check out our report about this cheapest AI stock.

READ NEXT: 40 Most Popular Stocks Among Hedge Funds Heading Into 2026 and 33 Stocks That Should Double in 3 Years.

Disclosure: None. Follow Insider Monkey on Google News.