Cognizant Technology Solutions Corporation (NASDAQ:CTSH) Q1 2024 Earnings Call Transcript

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Jatin Dalal: I’m — I don’t have the math in front of me, but yes, I mean, qualitatively, I would agree with you that we’ll have to have a strong quarter three and a flattish quarter four for us to get towards the higher range, higher end of our range, for sure.

James Friedman: Okay. And then Ravi, you I think used the word green shoot in the context of the BFS letters in BFSI. And it’s the first time I’ve heard your company or most companies use that language with those three letters in years. Can you elaborate on that?

Ravi Kumar: Yes. So the context was if you look at the last few quarters of sequential drop in BFS, you would notice that the sequential drop is relatively smaller between quarter four and quarter one. So something has happened in between. So in the last 12 months, we have worked on reorganizing our BFSI vertical, we have energized the teams with some new hires. We have now exceptionally good list of offerings. I mean, I now have an operate list for banking and financial services for insurance. We have opened dose on fintech. We have taken AI and created small discretionary spend opportunities for ourselves. Just to give you a sense in insurance, we have quite a few AI projects running. So we have a variety of things happening.

I’ll give you one or two examples. In insurance, there is mainframe modernization, which is important initiative. In P&C insurance that is digitizing the distribution network, which is primarily agents and platforms. The group benefits and the policy admin platforms are going through a significant change. In banking and financial services, customer service is going through a significant transformation. So we have an offering and it is an offering which is bundled with AI. We have fraud detection and prevention, which is an important opportunity. The regional banks are going through massive cost takeout. We have an offering out there. So I think we now have — I mean, there is a market reality of what is happening in BFSI. And there is the organizational strength to counter that market reality.

So we are a stable shop with all the offerings in place with the right teams and we are climbing up the ladder. We are trying everything we can in a tough market.

Jatin Dalal: Yes, sorry, James, just had to what I just said before is I want to go back to what I said in response to an earlier question saying, our expected likely outcome is what we see at the midpoint of the guidance. And then we see the range of possibility on the both ends. And when you specifically asked, I was reacting to the range of possibility on the upper end. I mean I just want to reflect accordingly so that I respond to you in its completeness.

James Friedman: Thank you so much.

Operator: Thank you. This concludes today’s Cognizant Technology Solutions Q1 2024 Earnings Conference Call. You may now disconnect.

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