Cognizant (CTSH) Deepens Salesforce Partnership with Agentforce AI Agent Services

Cognizant Technology Solutions Corporation (NASDAQ:CTSH) is one of the 10 undervalued tech stocks flying under Wall Street’s radar. Cognizant said on June 25 that it has deepened its partnership with Salesforce (NYSE:CRM) regarding the Agentforce platform. The company has introduced new services for the Agentforce platform, which focuses on “deploying, scaling, and governing enterprise-grade AI agents.” These services will help enterprises accelerate their transition to an AI-augmented workforce.

Cognizant (CTSH) Deepens Salesforce Partnership with Agentforce AI Agent Services

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Agentforce is Salesforce’s digital labor platform that facilitates the deployment, scaling, and governance of enterprise-grade AI agents. It streamlines the process of integrating AI agents into business workflows.

Cognizant is an Agentforce launch partner, and about 60% of Cognizant’s Salesforce practice is certified in AI specializations. 15% are designated as Agentforce Specialists. The company is currently implementing Agentforce for over 25 clients across diverse industries. According to the company, one retail client reported a significant reduction in case cycle times, with year-over-year decreases of up to 52% and quarter-over-quarter decreases of 30%.

Cognizant Technology Solutions Corporation (NASDAQ:CTSH) is a Teaneck, New Jersey-based IT services and consulting company. It provides digital transformation, software development, cloud, AI, cybersecurity, and business process outsourcing services to organizations worldwide. Some of the clients include banks, insurers, healthcare firms, manufacturers, and tech companies.

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Disclosure: None.