Chico’s FAS, Inc. (NYSE:CHS) Q4 2022 Earnings Call Transcript

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Marni Shapiro: It looks great. And then can I just ask one quick question on this cut, younger customer that you’re getting into the brands? It’s a pretty significant jump down in Chico’s. Is there anything markedly different about this customer? Is she fashion first? Is she coming in and buying full price? Just a little bit more on that customer?

Molly Langenstein: Yeah. First of all, in terms of our new customers, we find that it’s our solution across the three brands is our entry point. And so we really use that as our marquee to be able to communicate to new customers. Second, what we are finding is that this customer is buying head to toe as our other customers have and that’s primarily based upon the unbelievable service that we have in our stores and how she is catered to and how we can really build out her wardrobe. So we’re just really kept talking to this customer as we do others and sharing with her how amazing our brands are when she discovered us.

Marni Shapiro: That’s fantastic. I’ll leave it for somebody else can take it offline. Thanks, guys. Best of luck for spring.

PJ Guido: Thanks, Marni.

Molly Langenstein: Thank you, Marni.

Operator: Thank you. This concludes our question-and-answer session. I would like to turn the call back over to Molly Langenstein for closing comments.

Molly Langenstein: Thank you. I want to thank our entire team for another terrific year. Our results demonstrate that our pillars are fueling our strategy and our strategy is working. In 2023, we will build on our standout fiscal 2022 results and based on January, we believe we’re off to a great start. Thank you for your interest and time. We look forward to speaking with you again during our first quarter conference call in June.

Operator: Conference has now concluded. Thank you for attending today’s presentation. You may now disconnect.

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