Cardlytics, Inc. (NASDAQ:CDLX) Q2 2023 Earnings Call Transcript

So I mentioned receipt-level offers that are coming through. We, again, have launched a spend — target return on that spend, pricing pilot, which also will be helpful. And all of these things are essentially contributing to us having a better program that enables the banks to feel comfortable that we are the long-term partner for them and continue to invest in those changes with us. So it’s an overall effort that we’re making, but I have to commend the team both on the tech side, but also obviously on the partner side for enhancing the engagement that we have with our key banking partner.

Jason Kreyer: And Karim, since you’ve been there, you’ve talked a lot about product and making the right investments. You talked about a little bit of these in the last response here. But can you maybe highlight a few specific product improvements that you’ve rolled out? And more so curious, how are these manifesting in the numbers? You put up a really nice quarter today. Are we seeing those result in new bookings or new share? Or where should we see that in the numbers today and going forward?

Karim Temsamani: Yes. I think you are definitely starting to see that in the numbers to some degree, although obviously not at scale yet. But stepping back and to answer your question, the first thing that is really important that has changed is that the UI of the product is different to what it was before. And when you look at this UI that has rolled out 100% on Chase, the look and feel of the program is entirely different. And the look and feel of the program itself is driving more engagement at consumer level, which is really important for the program overall and obviously for the banks and for the advertisers. So that’s the core thing already that is really important. The second area is that as we think about new product initiatives that are helping enabling new product constructs some of them that I’ve just mentioned, so I won’t go back into it.

But enabling new product construct that create more interesting consumers, more engagement in the program are really critical as well to driving further engagement and activation. And that essentially is what is starting to be reflected in numbers. But I think as you’ll see over the coming quarters, as we gain more scale with more of our banking partners, you should see an even deeper impact across the whole of the business.

Jason Kreyer: And I’m going to sneak in a third, sorry, but you mentioned Chase being fully rolled out. I’m just curious what with Chase have you seen that really clicks or that maybe clicks with Chase or your advertisers to prove or to validate this new user experience?

Karim Temsamani: Well, again, we are seeing all of our key numbers, whether you’re thinking about activations or redemptions or engagement in the program overall continue to improve. So these are very, very positive signal for us but we’re making the right changes in the business.

Operator: Our next question comes from the line of Doug Anmuth from JPMorgan.

UnidentifiedAnalyst: This is Wes on for Doug. Great quarter, guys. I just kind of wanted to touch on the EBITDA guide, breakeven for 3Q at the midpoint. Just curious what that assumes in terms of investments into these newer products and kind of what you would see in each to kind of reach the upper end of that and kind of in flat-positive in 3Q?

Karim Temsamani: Thanks for the question. To a great degree, this is a continuation of the scaling of the products that we believe will happen across the quarter as well as continued discipline from a cost perspective. We are continuing to be cautious with regards to how we look at the advertising market in general, as we mentioned, and therefore, we are, again, being cautious with regards to how we guide based on what we see in the advertising market. But as we continue to roll out products as we continue to see improvements in the economy, we have potential to continue to do better from a financial perspective as well and the guide is essentially based on what we see now and the continued progress we’re making both at product level and with advertising customers.