AudioCodes Ltd. (NASDAQ:AUDC) Q4 2023 Earnings Call Transcript

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Billy Fitzsimmons: Got it. And then it’s probably still early, but on the strong conversational AI bookings demand, can you relay some of the initial feedback you’re seeing and hearing from customers, any color on the initial wins? And how should we think about the materialization that offering on the revenue line going forward?

Shabtai Adlersberg: Right. So we do focus, again, I mean, we live in a world where on one end there are some very strong, big technology providers such as Microsoft, Google and AWS on one end, so lots of technology up there in the cloud. On the other end, you have every company, every successful enterprise company adopting fast AI to improve its operation productivity. So in the middle, you need solutions that will tunnel the AI gear to those end users. Usually that’s done by applications such as, you know, you can take Copilot, you can take Salesforce, you can take other unknown Google application. But then there are specific implementation which require the combination of a lot of those technologies. So I’ll give you an example.

We have implemented a very important solution for an emergency service that needs to pick up calls in real time, record them, transcribe them, derive insights from them, and act upon, apply automation on top of it and display it and send alert [ph]. So you basically definitely hear about the new breed of applications that will be AI-first enabled, and which combine a lot of areas, including telephony, networking and cognitive services. And this is where we shine when we bring a combination of all of these technologies that we have developed around the years, right? There’s another, you know, these days with hostility everywhere in the world, does the need — increased need to understand what’s being said, where, for what purpose, and act upon it.

That is a rising application in many areas. And that is something that has budgets for. So those are the type of solutions that we see currently.

Billy Fitzsimmons: Perfect. Thanks, guys.

Operator: Thank you very much. We appear to have reached the end of our question-and-answer session. I will now hand back over to Shabtai for any closing comments.

Shabtai Adlersberg: Thank you, operator. I would like to thank everyone who attended our conference call today on the years of recovery in our business in the second half of 2023. We’ve high confidence in our ability to successfully expand our business in 2024 and following years. We look forward to your participation in our next conference call. Thank you very much. Have a nice day. Goodbye.

Operator: Thank you very much, everyone. This does conclude today’s conference. You may disconnect your phone lines at this time and have a wonderful day. Thank you for your participation.

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