5 African Countries With English As Official Language

4. Kenya

Population figure 2024: 56,203,030

Kenya is really leading the charge in BPO over in Africa. They’ve got loads of outsourcing companies that cover different industries and rely on Kenya’s well-educated workforce and growing infrastructure to offer top-notch services without breaking the bank. In Kenya’s BPO playground, you’ll find companies like Corporate Staffing Services that help with local HR tasks, like handling contracts, payments, labor laws, and even setting up a workspace for outsourced employees. Another cool Kenyan company is Techno Brain, rocking consumer and market analytics alongside traditional BPO services. They handle everything from call center management to digital media work for clients all over the world. Kenya’s BPO game is strong!