1-800-FLOWERS.COM, Inc. (NASDAQ:FLWS) Q1 2024 Earnings Call Transcript

Thomas Hartnett: Yes, we mentioned wine on the call earlier. We have new products with Harry & David, Christmas party products that are $799 products. We have ultimate hard side gift basket that’s $500. So we’ve kind of seen consumers gravitate — a segment of our consumers gravitate towards these higher prices. And so, we’re continuing to advance some of that catalog.

James McCann: The wine is a category we’ve mentioned, especially, Alex, Tom’s mentioned it a couple of times now. We really only sell — we’re a winery. We grow grapes, we make wine. And so, that’s — it’s a decent margin product business. Right now, we really only sell it as an add-on. And what we discovered and Tom mentioned that earlier on in his opening remarks, what we discovered is, customers like the idea of being able to add a bottle of wine onto their food basket gift or onto their bakery gift collection. And increasingly, when we make it available to them and affordable, they’re going for the second bottle to make it a really nice package. So the bundles are where we’re seeing some really good traction.

Alex Fuhrman: That’s terrific. I thank you all three. Always good to hear your perspective on the consumer, especially heading into this holiday season.

James McCann: Thanks, Alex.

Operator: And ladies and gentlemen, at this time, and showing no additional questions. I’d like to turn the floor back over to management for any closing remarks.

James McCann: Well, thanks, everyone, for joining us today. We want to wish everyone a wonderful holiday season. As I just mentioned, we are hopeful that it’s — the consumer will be there, and we have the right mix of products and services for them. You’ve heard all the things we’ve done to invest in our logistics and our capabilities to give them really good product, really fresh in a very inexpensive way to them just when they want it. So if you have any additional questions, please don’t hesitate to get in touch with us. We’re ready to engage with you and answer any questions you may have. So have a wonderful and healthy holiday season.

Operator: Ladies and gentlemen, with that, we’ll conclude today’s conference call and presentation. We thank you for joining. You may now disconnect your lines.