Zynga Inc (NASDAQ:ZNGA) investors have expressed a lot of optimism over new CEO Don Mattrick, who left Microsoft Corporation (NASDAQ:MSFT) to take the top spot at the social game maker. Shares have gained more than 20% over the past few days following the announcement that Mark Pincus was relinquishing the CEO title. The problem is that not even Don Mattrick can save Zynga from itself.
Who’s still the boss?
For starters, Pincus will still exert tremendous control over the company. The founder is staying on as chairman and chief product officer, so he will largely still determine the most important aspect of Zynga Inc (NASDAQ:ZNGA)’s business: the games. He also still controls 61% of all voting power. Make no mistake: What Pincus says still goes.
Under Pincus’ tenure, Zynga Inc (NASDAQ:ZNGA) rightly garnered negative attention for its habit of shamelessly copying rival games, rebranding them, and cross-selling them to Zynga Inc (NASDAQ:ZNGA)’s large (but declining) user base.
More importantly, the small fraction of Zynga’s user base that are actually paying customers has fallen to new lows. There were only 2.5 million monthly unique payers, or MUPs, last quarter, representing just 1.7% of MUUs.
Zynga Inc (NASDAQ:ZNGA)’s reliance on Facebook Inc (NASDAQ:FB) has been declining as the company focuses its efforts on mobile. “Only” 76% of last quarter’s bookings were generated on Facebook’s platform, down from 85% a year ago. In 2011 and earlier, this figure was consistently well above 90%. Mobile bookings have grown from 12% to 22% over the past year, so it’s undeniably making some progress. Facebook Inc (NASDAQ:FB) is even now interested in becoming a game publisher, which could hurt Zynga Inc (NASDAQ:ZNGA)’s presence on Facebook Inc (NASDAQ:FB) even further.
However, mobile is not Mattrick’s forte. This is the exec that led Microsoft Corporation (NASDAQ:MSFT)’s Xbox business for six years, helping lead Microsoft Corporation (NASDAQ:MSFT)’s entertainment and devices division to profitability, but the gaming console platform utilizes an entirely different economic model than mobile platforms.