Apple Inc (AAPL) Stops Selling Protection Plan in Italy

Apple Inc (NASDAQ:AAPL) has been under fire from several directions over antitrust allegations as well as customer-service issues overseas, and athe latest case involves the company’s two -year protection plan that it sells to Apple iDevice buyers in its Apple retail stores in Italy.

Apple Inc. (NASDAQ:AAPL)

An Italian regulatory unit, which has already imposed fines against Apple Inc (NASDAQ:AAPL) for the very same issue, has been eyeing Apple Inc (NASDAQ:AAPL) for violating EU regulations which require that companies offer two years of warranty protection for free instead of the usual one-year agreement with the purchase of devices. Apple Inc (NASDAQ:AAPL) had been selling its two-year AppleCare Protection Plan – which according to Apple Inc (AAPL) is broader and more comprehensive than what the EU requires and thus is considered a different plan.

However, rather than fight the nuances of the plan as being in compliance with regulations, Apple Inc (NASDAQ:AAPL) decided this week to stop selling the expanded coverage in the Apple Stores in Italy, and is not supplying the coverage to Apple resellers in the country. However, the company is still making the coverage available through its online store and on its Web site, and is promoting the product as an enhancement to the two-year basic coverage that is already provided. Apple Inc (AAPL) was charged with selling the coverage to customers without notifying customers that they were entitled to a basic two-year coverage agreement free of charge.

AGCM, which is the antitrust unit in Italy, already passed out a fine of nearly 1 million euros to Apple Inc (NASDAQ:AAPL) for doing a similar antitrust move in the recent past. At this point, Apple (AAPL) has no comment on the current investigation or on its decision to pull the plan from the country, but AGCM has said that talks between the two are ongoing, and that the agency would probably render some decision in a month. Those who have followed Apple know that these regulatory run-ins have been common in Europe, so will Apple learn its lesson? Is this something new to affect investors in Apple Inc (AAPL), like billionaire fund manager Dan Loeb of Third Point? Why does Apple continue to get in trouble with the EU over the same things? Is there something mroe to this than just a warranty agreement? Does this type of incident affect your perspective on the company’s customer-service reputation?

blog comments powered by Disqus
Insider Monkey Headlines
Insider Monkey Small Cap Strategy
Insider Monkey Small Cap Strategy

Insider Monkey beat the market by 52 percentage points in 24 months Click to see monthly returns in table format!

Lists

10 High Margin Food Products to Build a Business Around

The 10 Most Expensive Clothing Stores in the United States to Get Decked Out At

The 5 Biggest Kickstarter Scams That Swindled Backers’ Donations

The 10 Most Expensive Boarding Schools In the World

50 Crazy Facts About Japan You Won’t Believe

Top 10 Least Expensive Hybrid Cars to Save the Planet With

The 10 Biggest ‘Gate’ Controversies in History

The 10 States with the Highest Nursing Shortages Leaving Their Hospitals Depleted

The 10 Best Value Investment Blogs that Every Investor Must Read

The 6 Cheapest Boarding Schools in Europe 2015

The 5 Most Expensive Cars To Insure in the World

The 10 Most Common Genetically Modified Foods

10 Self-Made Billionaires Who Came From Nothing

The 10 Most Expensive Cities to Live in North America

The 13 Most Expensive Headphones in the World to Represent

The Top 20 Wealthiest Soccer Teams in 2014

4 BuzzWorthy Cannabis Stocks And Some Smoking Derivative Plays

The 10 Healthiest Fast Food Chains in America to Dine At

The 5 Most Expensive Cat Food Brands You Can Spoil Your Kitty With

The 6 Best eCommerce Platforms for Small Businesses

The 10 Worst Mistakes an Entrepreneur Can Make

The 5 Most OP Characters in League of Legends to Carry Games and Crush Foes With

The 5 Best Foods to Eat Before Running that Will Help You Pound the Pavement

10 Glaring Plot Holes in The Walking Dead that a Zombie-Filled Bus Could Drive Through

The 5 Biggest Celebrity Stoners Who Love Their Reefer

The 10 Most Overrated Movies Of All Time by Out-of-Touch Critics

Top 6 Least Expensive Cruise Destinations For 2015 that Will Take You to Paradise

10 States with Lowest Substance Abuse Rates in America

The 14 Most Watched TV Finales Ever

The 10 Best Selling Role Playing Games of All Time for PC

10 Most Influential Papers In Economics

Top 8 Biggest Charities in the US

10 Worst Celebrity Career Moves Ever

Top 10 Best Paid Tennis Stars in the World

Top 6 Cities For The Ultra Rich to Live in Comfort

10 Cities with High Demand for Nurses

6 of the Worst Greeting Card Messages Ever Crafted

How to Make Money in ArcheAge and Build Your Empire

10 Foods To Eat To Lower Cholesterol Levels

The 10 Most Hated Television Characters of All Time

The 30 Worst Halloween Costume Ideas Ever Brought to Horrible Life

10 Vocational Skills in Demand Today with Jobs Waiting to be Filled

10 Best Places to Visit in Central and South America

The 10 Greatest Empires in History Which Nearly Conquered the World

The 6 Cheapest Boarding Schools In America 2015

5 Clear Reasons LoL is Better than DotA, Continues to Rule MOBAs

The Only 9 Teams with a Chance to Win the Super Bowl

The 15 Most Common Phobias in America that Induce Fits of Panic

Top 6 Least Expensive Tourist Destinations in 2014

Jim Goetz, Peter Fenton, Jim Breyer: Top 6 Venture Investors for 2014

Subscribe

Enter your email:

Delivered by FeedBurner

X

Thanks! An email with instructions is sent to !

Your email already exists in our database. Click here to go to your subscriptions

Insider Monkey returned 47.6% in its first year! Wondering How?

Download a complete edition of our newsletter for free!