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Salesforce (CRM): Agentforce Has a Pricing Problem, and Truist Says It’s Fixable

Salesforce, Inc. (NYSE:CRM) is one of the best falling stocks to invest in now. On April 17, Truist Securities analyst Terry Tillman reiterated a Buy rating and $280 price target on Salesforce, Inc. (NYSE:CRM) after attending the company’s TDX developer conference in San Francisco. TDX is an annual event where Salesforce showcases new tools and directions for developers, admins, and enterprise builders.

Pixabay/Public Domain

Tillman said that during the event, he went beyond the keynotes and held direct conversations with five Salesforce customers and a product specialist focused on Salesforce Flow. Salesforce Flow is a no-code automation tool that connects and moves data across Salesforce and external systems without requiring engineering skills.

The analyst noted that one of the key topics in those conversations was Agentforce. This is Salesforce’s flagship artificial intelligence platform that lets businesses deploy autonomous AI agents capable of handling tasks like customer service, sales support, and process automation independently. Customers told Tillman that Agentforce pricing remains a friction point. This is in reference to the fact that Salesforce has revised Agentforce’s pricing model multiple times since launch. These constant changes have made it hard for enterprise buyers to predict costs, Tillman noted.

Despite this, the analyst sees the pricing friction as a near-term problem that Salesforce can fix. He believes that refining the pricing model alongside continued work to scale AI agents could remove the buying hesitation that is currently slowing Agentforce adoption. Once resolved, adoption could accelerate markedly through the rest of 2026.

On a more positive note, competing AI coding tools are not displacing Salesforce from enterprise workflows, noted Tillman. He also pointed out that Salesforce Flow is earning solid marks from users.

Salesforce, Inc. (NYSE:CRM) is a cloud-based enterprise software provider. It specializes in customer relationship management solutions. The company offers platforms like Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud, which help organizations manage customer interactions, automate workflows, and analyze data.

While we acknowledge the risk and potential of CRM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than CRM and that has 10,000% upside potential, check out our report about this cheapest AI stock.

READ NEXT: 10 Best 52-Week High US Stocks to Buy and 9 Must-Buy Penny Stocks to Invest In Now.

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The $250 Trillion AI Hype is Real. A few years from now, you’ll probably wish you’d bought this stock.

When Jeff Bezos said that one breakthrough technology would shape Amazon’s destiny, even Wall Street’s biggest analysts were caught off guard.

Fast forward a year and Amazon’s new CEO Andy Jassy described generative AI as a “once-in-a-lifetime” technology that is already being used across Amazon to reinvent customer experiences.

At the 8th Future Investment Initiative conference, Elon Musk predicted that by 2040 there would be at least 10 billion humanoid robots, with each priced between $20,000 and $25,000.

Do the math. According to Musk, this technology could be worth $250 trillion by 2040.

Put another way, that’s roughly equal to:

  • 175 Teslas
  • 107 Amazons
  • 140 Metas
  • 84 Googles
  • 65 Microsofts
  • And 55 Nvidias

And here’s the wild part — this $250 trillion wave isn’t tied to one company, but to an entire ecosystem of AI innovators set to reshape the global economy.

It’s a leap so massive, it could reshape how businesses, governments, and consumers operate worldwide.

Even if that $250 trillion figure sounds ambitious, major firms like PwC and McKinsey still see AI unlocking multi-trillion-dollar potential.

How could anything be worth that much?

The answer lies in a breakthrough so powerful it’s redefining how humanity works, learns, and creates.

And this breakthrough has already set off a frenzy among hedge funds and Wall Street’s top investors.

What most investors don’t realize is that one under-owned company holds the key to this $250 trillion revolution.

In fact, Verge argues this company’s supercheap AI technology should concern rivals.

Before I reveal the details, let’s talk about how some of the richest people on the planet are positioning themselves.

  • Bill Gates sees artificial intelligence as the “biggest technological advance in my lifetime,” more transformative than the internet or personal computer, capable of improving healthcare, education, and addressing climate change.
  • Larry Ellison — through Oracle, is spending billions on Nvidia chips and partnering with Cohere to embed generative AI across Oracle’s cloud and apps.
  • Warren Buffett — not known for tech hype — says this breakthrough could have a ‘hugely beneficial social impact.

When billionaires from Silicon Valley to Wall Street line up behind the same idea — you know it’s worth paying attention to.

Even as we admire what Tesla, Nvidia, Alphabet, and Microsoft have built, we believe an even greater opportunity lies elsewhere…

But the real story isn’t Nvidia — it’s a much smaller company quietly improving the critical technology that makes this entire revolution possible.

And judging by what I’m hearing from both Silicon Valley insiders and Wall Street veterans…

This prediction might not be bold at all:

A few years from now, you’ll wish you’d owned this stock.

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