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8×8 (EGHT) Unveils New AI-Powered CX Platform Innovations

8×8, Inc. (NASDAQ:EGHT) is one of the Trending AI Stocks on Wall Street.  On August 21, the company announced new innovations across the 8×8 Platform for CX. The updates will enable enterprises to work more efficiently, respond faster, and deliver personalized experiences that boost loyalty and business growth.

Some of the key enhancements include 8×8 Contact Center integration with MNET CoreAccess+ for secure and real-time access to financial services data, keyword filtering to safeguard SMS compliance and avoid 10DLC violations; 8×8 Smart Assist + Conversation Intelligence to improve agent productivity, and AI-powered chat summarization for multilingual teams.

The company has also introduced CRM Integration Profiles that admins can leverage to customize workflows across Salesforce, Microsoft Dynamics, Zendesk, NetSuite, and Zoho for efficient operations and faster onboarding.

A close-up view of an AI-platform software code running on a monitor.

Finally, the JourneyAPI allows organizations to track every aspect of a customer interaction, helping them assess service quality and access unified performance metrics.

“CX leaders are being asked to do more with less – move faster, stay compliant, and deliver seamless experiences at every touchpoint. These new capabilities are built for that reality. From smarter automation to tighter compliance and deeper visibility, we’re helping customers bridge the gap between rising expectations and what teams can deliver – without adding complexity.”

-Hunter Middleton, Chief Product Officer at 8×8, Inc.

8×8, Inc. (NASDAQ:EGHT) is an integrated Platform that provides enterprise communications solutions.

While we acknowledge the risk and potential of EGHT as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than EGHT and that has 10,000% upside potential, check out our report about this cheapest AI stock.

READ NEXT: 10 AI Stocks In The Spotlight For Investors and 10 Must-Watch AI Stocks for Investors

Disclosure: None.

The $250 Trillion AI Hype is Real. A few years from now, you’ll probably wish you’d bought this stock.

When Jeff Bezos said that one breakthrough technology would shape Amazon’s destiny, even Wall Street’s biggest analysts were caught off guard.

Fast forward a year and Amazon’s new CEO Andy Jassy described generative AI as a “once-in-a-lifetime” technology that is already being used across Amazon to reinvent customer experiences.

At the 8th Future Investment Initiative conference, Elon Musk predicted that by 2040 there would be at least 10 billion humanoid robots, with each priced between $20,000 and $25,000.

Do the math. According to Musk, this technology could be worth $250 trillion by 2040.

Put another way, that’s roughly equal to:

  • 175 Teslas
  • 107 Amazons
  • 140 Metas
  • 84 Googles
  • 65 Microsofts
  • And 55 Nvidias

And here’s the wild part — this $250 trillion wave isn’t tied to one company, but to an entire ecosystem of AI innovators set to reshape the global economy.

It’s a leap so massive, it could reshape how businesses, governments, and consumers operate worldwide.

Even if that $250 trillion figure sounds ambitious, major firms like PwC and McKinsey still see AI unlocking multi-trillion-dollar potential.

How could anything be worth that much?

The answer lies in a breakthrough so powerful it’s redefining how humanity works, learns, and creates.

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What most investors don’t realize is that one under-owned company holds the key to this $250 trillion revolution.

In fact, Verge argues this company’s supercheap AI technology should concern rivals.

Before I reveal the details, let’s talk about how some of the richest people on the planet are positioning themselves.

  • Bill Gates sees artificial intelligence as the “biggest technological advance in my lifetime,” more transformative than the internet or personal computer, capable of improving healthcare, education, and addressing climate change.
  • Larry Ellison — through Oracle, is spending billions on Nvidia chips and partnering with Cohere to embed generative AI across Oracle’s cloud and apps.
  • Warren Buffett — not known for tech hype — says this breakthrough could have a ‘hugely beneficial social impact.

When billionaires from Silicon Valley to Wall Street line up behind the same idea — you know it’s worth paying attention to.

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