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Filing Details

Issuer

Cik	Name	Symbol	Sector (SIC)	IRS No
1111247	Rightnow Technologies Inc	RNOW	Services-Prepackaged Software (7372)	810503640

Insiders

Cik	Name	Reported Address	Insider Title	Director	Officer	Large Shareholder	Other
1298993	A Alan Rassaby	Rightnow Technologies, Inc. 136 Enterprise Blvd. Bozeman MT 59718	Svp/General Counsel/Secretary	No	Yes	No	No

Reported Non-Derivative Transactions

Sec. Name	Acquisiton - Disposition	Date	Amount	Price	Remaning Holdings	Equity Swap Involved	Form Type	Code	Nature of Ownership	Explanation
Common Stock	Acquisiton	2011-05-20	22,000	$7.35	23,646	No	4	M	Direct
Common Stock	Disposition	2011-05-20	20,000	$33.06	3,646	No	4	S	Direct

Equity Swap Involved	Form Type	Code	Nature of Ownership	Explanation
No	4	M	Direct
No	4	S	Direct

Reported Derivative Transactions

Sec. Name	Sec. Type	Acquisiton - Disposition	Date	Amount	Price	Amount - 2	Price - 2
Common Stock	Employee Stock Option (right to buy)	Disposition	2011-05-20	22,000	$0.00	22,000	$7.35

Remaning Holdings	Exercise Date	Expiration Date	Equity Swap Involved	Transaction Form Type	Transaction Code	Nature of Ownership
17,257	2004-12-21	2014-06-21	No	4	M	Direct

Footnotes

The price reported in Column 4 is a weighted average price. These shares were sold in multiple transactions at prices ranging from $32.98 to 33.23, inclusive. The reporting person undertakes to provide to RightNow Technologies, Inc., any security holder of RightNow Technologies, Inc., or the staff of the Securities and Exchange Commission, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth in this footnote.
The option vested and became exercisable as to 4,082 shares on December 21, 2004; 4,592 shares on June 21, 2005; 4,592 shares on December 21, 2005; 5,953 shares on June 21, 2006; 5,951 shares on December 21, 2006; 6,377 shares on June 21, 2007; 6,377 shares on December 21, 2007; and 8,333 shares on June 21, 2008.