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Filing Details

Issuer

Cik	Name	Symbol	Sector (SIC)	IRS No
1111247	Rightnow Technologies Inc	RNOW	Services-Prepackaged Software (7372)	810503640

Insiders

Cik	Name	Reported Address	Insider Title	Director	Officer	Large Shareholder	Other
1276934	William Thomas Kendra	Rightnow Technologies, Inc. 136 Enterprise Blvd. Bozeman MT 59718		Yes	No	No	No

Reported Non-Derivative Transactions

Sec. Name	Acquisiton - Disposition	Date	Amount	Price	Remaning Holdings	Equity Swap Involved	Form Type	Code	Nature of Ownership	Explanation
Common Stock	Acquisiton	2011-01-12	9,000	$8.38	15,300	No	4	M	Indirect	by trust
Common Stock	Disposition	2011-01-12	9,000	$26.00	6,300	No	4	S	Indirect	by trust

Equity Swap Involved	Form Type	Code	Nature of Ownership	Explanation
No	4	M	Indirect	by trust
No	4	S	Indirect	by trust

Reported Derivative Transactions

Sec. Name	Sec. Type	Acquisiton - Disposition	Date	Amount	Price	Amount - 2	Price - 2
Common Stock	Stock Option (right to buy)	Disposition	2011-01-12	9,000	$0.00	9,000	$8.38

Remaning Holdings	Exercise Date	Expiration Date	Equity Swap Involved	Transaction Form Type	Transaction Code	Nature of Ownership
6,000	2009-05-10	2019-02-10	No	4	M	Indirect

Footnotes

By Thomas William Kendra and Anne-Marie Kendra, Trustees, of the Kendra Family Revocable Trust.
This sale was effected pursuant to a Rule 10b5-1 trading plan adopted by Thomas William Kendra and Anne-Marie Kendra, Trustees, of the Kendra Family Revocable Trust on December 7, 2010.
The option vested and became exercisable in four equal quarterly installments beginning May 10, 2009.
By Thomas William Kendra and Anne-Marie Kendra, Trustees, of the Kendra Family Revocable Trust. The reporting person previously gifted the option to the trust.