Bank of America Corp (BAC) Wasn’t Attacked or Hacked — and That’s a Fact

Page 1 of 2

Last week was a scary one for the web, as big news companies like the The New York Times Company (NYSE:NYT)The Washington Post Company (NYSE:WPO) and The Wall Street Journal reported their sites being breached by Chinese hackers. So when the Bank of America Corp (NYSE:BAC) website went down last Friday, nerves were already raw. Happily, though, the problem rested with the big bank itself, whose online and mobile banking apps — and even their telephone service — suffered an outage of approximately 10 hours.

Bank of America Corp (NYSE:BAC)Whew. After terrorists disrupted cyber service at big banks such as JPMorgan Chase & Co. (NYSE:JPM)Wells Fargo & Company (NYSE:WFC)Citigroup Inc. (NYSE:C), and U.S. Bancorp (NYSE:USB) last fall, you would think that everyone, particularly the bank’s customers, would be relieved that it was only a wonky technical issue.

It seemed, however, that this was one outage too many for those who bank with the big guy, and a chorus of customer complaints and analysts criticisms ensued. They’ve got a point: B of A seems to have more numerous and long-lasting outages than other banks, and it’s getting on customers’ nerves. So much so, in fact, that it may be putting the bank’s newly minted customer-service facelift in jeopardy.

An ongoing problem
Excluding bona fide hacking incidents, B of A has a long history of website blackouts, so it’s not surprising that anger is beginning to swell. I did a little digging and came up with some very disturbing numbers for online problems at Bank of America from SiteDown.co.

Scrolling through various websites shows that big banks have boatloads of issues when it comes to web availability for their customers. Wells Fargo has over 3,300 reports of site outages, JPMorgan’s Chase site registers nearly 2,100, and Citi has an excess of 1,500 complaints. And Bank of America? A stunning 9,400 outage reports. Is this any way to run an upwardly mobile banking business? Even keeping in mind that these are voluntary, often anonymous reports over time, there is very clearly something wrong with B of A’s system, and it’s definitely not getting any better.

Page 1 of 2
blog comments powered by Disqus
Insider Monkey Headlines
Insider Monkey Small Cap Strategy
Insider Monkey Small Cap Strategy

Insider Monkey beat the market by 52 percentage points in 24 months Click to see monthly returns in table format!

Lists

10 Cities with High Demand for Nurses

6 of the Worst Greeting Card Messages Ever Crafted

6 Ways to Make Money in ArcheAge and Build Your Empire

10 Foods To Eat To Lower Cholesterol Levels

The 10 Most Hated Television Characters of All Time

The 30 Worst Halloween Costume Ideas Ever Brought to Horrible Life

10 Vocational Skills in Demand Today with Jobs Waiting to be Filled

10 Best Places to Visit in Central and South America

The 10 Greatest Empires in History Which Nearly Conquered the World

The 6 Cheapest Boarding Schools In America 2015

5 Clear Reasons LoL is Better than DotA, Continues to Rule MOBAs

The Only 9 Teams with a Chance to Win the Super Bowl

The 15 Most Common Phobias in America that Induce Fits of Panic

Top 6 Least Expensive Tourist Destinations in 2014

Jim Goetz, Peter Fenton, Jim Breyer: Top 6 Venture Investors for 2014

Top 15 Billionaires in 2014

5 Pitfalls To Avoid When Buying a Franchise

Top 20 Medical Schools in the US – 2014 Rankings

4 Business Strategies that Turned Jamie Oliver into the World’s Richest Chef

6 Qualities That Make You A Good Team Player

10 High Paying Seasonal Jobs in America this Holiday Season

The 10 Busiest Shipping Lanes in the World

5 Most Valuable Brands in China

The 10 States with Highest Substance Abuse Rates Crippling Their Populace

The Top 10 Things to Do Before You Die That Will Echo for Eternity

The 10 Best Selling Items on Etsy

Top 10 Things to Do in Tokyo, the Greatest City in the World

10 Mistakes on Social Media that Can Harm You and Will Probably Get You Canned

The 10 Best Cities to Find Jobs in 2014

The 10 Most Controversial Songs Of All Time to Hit (and get Banned from) the Airwaves

The 20 Biggest IPOs in US History

The 10 Best Places to Visit in Mexico that Are Beautiful and Safe

7 Bad Habits that Age You Beyond Your Years

The 40 Best Fortune Cookie Sayings That Will Leave You Bemused, Befuddled, or Beguiled

10 Foods to Eat Before a Workout to Make Every Drop of Sweat Count

The 5 Best Documentaries On Netflix You Must See

The Most Heartwarming and Inspirational Story Of This Halloween Season, It Will Make You Cry and Jump For Joy

10 Best Party Songs of All Time to Bring the House Down With

5 New World Order Conspiracy Theories that Will Strangle the World

The 10 Highest Rated Movies of 2014

The 10 Largest Container Shipping Companies in the World

The 10 Largest Armies in the World: Who Should We Be Afraid Of?

Best Warren Buffett Quotes on Money You Need to Hear

The 10 Highest Suicide Rates by Profession

The 20 Most Underrated Movies of All Time

The 10 Fastest Growing Companies in America

The 10 Biggest Outlet Malls in USA

The 5 Most Popular Rap Songs of All Time

The 10 Countries that Eat the Most Meat

The10 Most Expensive Countries to Fly To

Subscribe

Enter your email:

Delivered by FeedBurner

X

Thanks! An email with instructions is sent to !

Your email already exists in our database. Click here to go to your subscriptions

Insider Monkey returned 47.6% in its first year! Wondering How?

Download a complete edition of our newsletter for free!