Bank of America Corp (BAC) Wasn’t Attacked or Hacked — and That’s a Fact

Page 1 of 2

Last week was a scary one for the web, as big news companies like the The New York Times Company (NYSE:NYT)The Washington Post Company (NYSE:WPO) and The Wall Street Journal reported their sites being breached by Chinese hackers. So when the Bank of America Corp (NYSE:BAC) website went down last Friday, nerves were already raw. Happily, though, the problem rested with the big bank itself, whose online and mobile banking apps — and even their telephone service — suffered an outage of approximately 10 hours.

Bank of America Corp (NYSE:BAC)Whew. After terrorists disrupted cyber service at big banks such as JPMorgan Chase & Co. (NYSE:JPM)Wells Fargo & Company (NYSE:WFC)Citigroup Inc. (NYSE:C), and U.S. Bancorp (NYSE:USB) last fall, you would think that everyone, particularly the bank’s customers, would be relieved that it was only a wonky technical issue.

It seemed, however, that this was one outage too many for those who bank with the big guy, and a chorus of customer complaints and analysts criticisms ensued. They’ve got a point: B of A seems to have more numerous and long-lasting outages than other banks, and it’s getting on customers’ nerves. So much so, in fact, that it may be putting the bank’s newly minted customer-service facelift in jeopardy.

An ongoing problem
Excluding bona fide hacking incidents, B of A has a long history of website blackouts, so it’s not surprising that anger is beginning to swell. I did a little digging and came up with some very disturbing numbers for online problems at Bank of America from SiteDown.co.

Scrolling through various websites shows that big banks have boatloads of issues when it comes to web availability for their customers. Wells Fargo has over 3,300 reports of site outages, JPMorgan’s Chase site registers nearly 2,100, and Citi has an excess of 1,500 complaints. And Bank of America? A stunning 9,400 outage reports. Is this any way to run an upwardly mobile banking business? Even keeping in mind that these are voluntary, often anonymous reports over time, there is very clearly something wrong with B of A’s system, and it’s definitely not getting any better.

Page 1 of 2
blog comments powered by Disqus
Insider Monkey Headlines
Insider Monkey Small Cap Strategy
Insider Monkey Small Cap Strategy

Insider Monkey beat the market by 52 percentage points in 24 months Click to see monthly returns in table format!

Lists

The 34 Smartest Countries in the World

The 10 Countries with the Highest Suicide Rates

The 10 Most Technologically Advanced Countries in the World

The 10 Safest Countries in the World to Live in Peace

The 10 Top Selling Smartphones in the World 2014

The 12 Biggest Shopping Centers in the World

The 10 Friendliest Countries in the World

Qihoo 360 Technology Co Ltd (QIHU), Actavis plc (ACT), Yahoo! Inc. (YHOO) Among 20 Long Ideas from Sohn Canada

The 10 Laziest Countries in the World

The 10 Most Polluted Countries in the World

The 10 Most Dangerous Cities in America 2014

The Top 10 Gold Producing Countries in the World

The 10 Tallest Buildings in the World

The 10 Richest Stand Up Comedians in the World

The 10 Fattest Countries in the World

The 5 Best Summer Jobs for Teens

The 10 Most Religious Countries in the World Keeping the Faith

The 10 Most Educated Countries in the World

The 10 Most Popular Cell Phones in the World

The 10 Drunkest Countries in the World

The 10 Most Expensive Private Schools in the World

The 10 Smallest Countries in the World

Walking Dead Season 5 Spoilers You’ll Wish You Didn’t Know

The 10 Poorest Countries in the World

The 10 Greenest Countries in the World

The Top 10 Countries with the Highest Population in the World

The 10 Most Visited Countries in the World

The Top 10 Star Wars Characters in the Iconic Series

The 10 Most Expensive Android Phones in the World

5 Reasons Why The Illuminati Is Real and a Threat to Society

The 6 Scariest Halloween Costumes Ever Screamed At

The 4 Biggest Hedge Fund Managers in the World Today

The 15 Most Densely Populated Countries in the World

The 10 Biggest Tea Drinking Countries in the World

Top 6 Ways to Improve Your Checkout Process and Close Sales

The 5 Most Profitable Online Businesses You Can Start Today

The 20 Most Profitable Hospitals in the US

The 5 Most Profitable Home Businesses to Start

The 7 Teams that Will Win the Stanley Cup in 2015

The Top 10 Most Expensive Digital Cameras to Snap Stunning Shots With

The 10 Highest Quality Fast Food Restaurants In America Today

The 8 Best Halloween Decorating Ideas to Spook Up Your House

10 Marvel Women that Should Get a Movie Right Now

The 20 Best Remixes of Popular Songs that Will Make You Forget the Originals

7 Most Expensive Cities in the World

5 Least Expensive Cities in the World

10 Celebrities Who Believe In Scientology

10 High Margin Food Products to Build a Business Around

The 10 Most Expensive Clothing Stores in the United States to Get Decked Out At

The 5 Biggest Kickstarter Scams That Swindled Backers’ Donations

Subscribe

Enter your email:

Delivered by FeedBurner

X

Thanks! An email with instructions is sent to !

Your email already exists in our database. Click here to go to your subscriptions

Insider Monkey returned 47.6% in its first year! Wondering How?

Download a complete edition of our newsletter for free!